jaya9c Privacy Policy

01 Introduction and Scope

jaya9c ("we", "our", "platform") operates a reliable online gaming and cricket betting service for users in Bangladesh. We place the highest priority on protecting your privacy.

This privacy policy ("policy") explains what types of information are collected about you when you use the jaya9c website at https://jaya9c.cam and all related services ("site"), how that information is used, and how it is kept secure.

By using the site, you are considered to have voluntarily given your consent to the terms of information collection and use described in this policy. If you do not agree with any part of this policy, please refrain from using the site.

02 Types of Information Collected

jaya9c may collect the following types of information:

2.1 Personal Identification Information

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID or passport details (when identity verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile banking number
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address
• Device type and operating system
• Browser information
• Time and duration of site visits
• Pages visited and activity logs

2.4 Gaming Activity Information

• Betting history and amounts
• Game type and preferences
• Bonus and promotion redemption history
• VIP points and level information

03 How Information Is Collected

jaya9c collects your information in the following ways:

3.1 Information Provided Directly

Information you provide when completing account registration, login, deposit and withdrawal forms, or when contacting customer support is collected.

3.2 Automatic Collection

Technical information is automatically collected through cookies, web beacons, and similar technologies when you visit the site. This includes IP addresses, browser sessions, and navigation patterns.

3.3 Third-Party Sources

For identity and age verification purposes, we may sometimes receive information through trusted third-party verification services. Such information is used solely for validation purposes.

04 Purpose of Using Information

jaya9c uses the information collected for the following purposes:

4.1 Account Management

• Completing the registration process and creating an account
• Verifying user identity and confirming age
• Ensuring login security
• Saving account settings and preferences

4.2 Processing Financial Transactions

• Completing deposit and withdrawal processes
• Preventing fraud and money laundering
• Distributing bonuses and rewards
• Maintaining financial records

4.3 Improving Customer Service

• Providing support through live chat and email
• Resolving technical issues
• Improving the user experience

4.4 Meeting Legal Obligations

• Fulfilling regulatory requirements
• Ensuring responsible gaming
• Complying with Anti-Money Laundering (AML) policy

4.5 Marketing and Communication

With your explicit consent, we may inform you about new promotions, bonus offers, or site updates. You may request to opt out of these communications at any time.

05 Information Storage and Security

jaya9c uses industry-standard technology and practices to protect your personal information. Our security measures are as follows:

5.1 Encryption and Technical Protection

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Secure firewalls and intrusion detection systems remain active
• Regular security audits are conducted

5.2 Access Control

• Only authorized personnel can access your information
• All staff are bound by strict confidentiality agreements
• All data access activity is logged and monitored

5.3 Data Retention Period

Your information will be retained for as long as your account is active and for the period necessary to meet applicable legal obligations. Even after account closure, some information may be retained for a specified period due to regulatory requirements.

06 Sharing Information with Third Parties

jaya9c does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

6.1 Service Providers

Necessary information is shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, game software supply, and technical infrastructure management. These parties are obligated to use the information only for providing the specified service.

6.2 Legal Obligations

We may be required to disclose necessary information in response to a court order, directive from a regulatory authority, or a lawful request from a law enforcement agency.

6.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of preventing potential fraud, money laundering, or other illegal activities.

6.4 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred to a new owner. However, you will be notified before any such change and the terms of this policy will continue to apply.

07 Cookie Policy

The jaya9c website uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser.

7.1 Types of Cookies

• Essential Cookies: Essential for maintaining login status, ensuring security, and providing basic functionality.
• Functional Cookies: Save your language preferences, game settings, and personalized experience.
• Analytics Cookies: Collect anonymous usage statistics to monitor and improve site performance.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

08 User Rights

jaya9c respects the following rights you have over your personal information:

8.1 Right to Know

You have the right to know what information we hold about you and to receive a copy of it. Contact us to make this request.

8.2 Right to Correction

If any information we hold about you is incorrect or incomplete, you may request that it be corrected or updated.

8.3 Request for Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Opting Out of Marketing Communications

You can stop receiving promotional emails or notifications at any time. To do so, contact our support team or use the unsubscribe link in the email.

8.5 Account Closure Request

If you want to permanently close your account, contact us via our 24/7 live chat support or by email. Make sure to withdraw any outstanding balance before the account is closed.

09 Child Protection

jaya9c strictly prohibits anyone under the age of 21 from using the platform. This is a service intended only for those aged 21 or above.

We do not intentionally collect any personal information from minors. Age is verified at the time of account registration. If we become aware that a minor has opened an account, that account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 Policy Changes

jaya9c may update this privacy policy from time to time. Before any changes take effect, we will publish the updated version on this page, and for significant changes, a notification will be sent to your registered email.

Continued use of the site after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.

Contact our support team to request a copy of a previous version of the policy.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, contact us through any of the following channels:

We generally try to respond within business days of receiving your request. More complex privacy-related matters may take a little longer.